Privacy Policy

1. Information We Collect

Personal Information You Provide

When you request a quote, callback, or contact us, we may collect:

• Name
• Phone number
• Email address
• Eircode / location
• Details of electrical work requested

This helps us provide professional electrician services across Dublin.

Automatically Collected Data

When you visit our website, we may collect:

• IP address
• Device and browser type
• Pages visited and time spent
• Referral source

This information is used for website performance and marketing insights.

2. How We Use Your Information

We use your data to:

• Respond to enquiries and provide quotes
• Deliver electrical services in Dublin
• Improve website performance and user experience
• Analyse website traffic and marketing performance
• Comply with legal obligations

We do not sell your personal data.

3. Google Ads & Conversion Tracking

We may use Google Ads and conversion tracking tools to measure the effectiveness of our advertising.

This means:

• When you click on a Google ad, a cookie may be placed on your device
• This allows us to understand whether you completed an action (e.g. submitted a form)
• The data collected is anonymous and does not personally identify you

Learn more: https://policies.google.com/privacy

4. Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect:

• Pages visited
• Time spent on site
• Device and location data (approximate)

This helps us improve our electrician services website and user experience.

5. Cookies

Our website uses cookies to:

• Enable core website functionality
• Analyse traffic and usage
• Support advertising and marketing

You can control or disable cookies through your browser settings.

6. Google reCAPTCHA

We use Google reCAPTCHA to protect our forms from spam and abuse.

reCAPTCHA may collect:

• IP address
• Mouse movements and behaviour
• Device/browser information

This data is processed by Google and subject to their privacy policy.

7. WhatsApp Communication

If you contact us via WhatsApp, your data is processed by WhatsApp (Meta).

Please review: https://www.whatsapp.com/legal/privacy-policy

8. Legal Basis for Processing (GDPR)

We process your personal data under:

• Consent – when you submit forms
• Legitimate Interest – to operate and improve our business
• Contract – when providing requested services

9. Data Retention

We retain your data only as long as necessary:

• To respond to enquiries
• To provide services
• To meet legal and tax obligations

10. Your Data Protection Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Data portability

To exercise your rights, contact us at:
Email: info@dublinselectricians.ie

11. Data Security

We take appropriate security measures including:

• HTTPS encryption
• Secure hosting
• Spam protection systems

12. Third-Party Services

We may use trusted third-party services including:

• Google Ads
• Google Analytics
• Google reCAPTCHA
• Website hosting providers

These providers process data in accordance with their own privacy policies.

13. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

15. Contact Information